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Senior Staff Development Assistant (Budapest)








Title of Position:                    Senior Staff Development Assistant

Position Number:                      10024416

Category & Level:                      General Service, G-5

Location:                                 Global Learning Centre 

                                               Global Service Centre, Budapest

Effective date:                         ASAP

Duration:                                   initially for a period of one year

Closing Date:                            29 May 2017





The position is located in the Global Service Center in Budapest. In the context of professionalizing the UNHCR Staff Development function, the incumbent contributes towards shaping and promoting performance and learning culture in UNHCR. S/he supports the learning activities under his/her area of responsibility and provides admin/finance support.


Under the direct supervision of his/her supervisor who will provide overall direction and guidance in connection with his/her work, the incumbent budgets in his/her area of responsibility and contributes to the preparation of budget submissions and tracks Unit expenditures. She/he will execute decisions taken by his/her supervisor regarding expenditure of funds and is tasked with establishing and maintaining efficient administrative control mechanisms to ensure compliance with UNHCR financial, administrative, and staff  rules and regulations.


Additionally, the staff member contributes to the maintenance of learning materials, which involves supporting the work of other support staff, consultants, and coaches, in order to maintain the quality and relevance of materials.


In addition, the post may sometimes require the incumbent to work both internally with individuals and groups of staff from other units at HQ's and sometimes in coordination with field offices concerning capacity building and awareness raising activities to ensure appropriate cross-linkages of all UNHCR learning programmes, especially with a view to operational and management needs of the Organisation.


S/he will have regular contacts with colleagues, functional teams and groups in UNHCR in order to discuss administrative issues and seek support and approval for various initiatives.


The incumbent will be consulting with subject matter experts from other UN agencies and non-governmental agencies as necessary on various issues with regard to the administration of learning programmes and specific support issues.






  • UNHCR learning activities and workshops are organized to meet operational needs and career goals.



  • Support the design and delivery of learning programmes, activities and or events including distance learning, coaching, workshop and other approaches. This includes providing recommendations on learning activity content, support in the selection of participants, managing the recording system for feedback on the work submitted, gathering permission for use of articles or book excerpts in learning materials, workshop logistics, etc
  • Support the analysis of learning needs based on an understanding and anticipation of present and future client needs, challenges, trends and strategies and subsequent development of appropriate learning responses.  
  • Contribute to the development of written materials, guides, job aides, etc. to be used for training/learning/.staff development purposes.  Ensure learning materials are uploaded into the Learning Management system, managed and monitored in Learn&Connect.
  • Maintain Unit’s budget on regular basis and track unit’s expenditure.
  • Assist in the preparation of the unit’s annual administrative and programme submissions, budgets, the monitoring of expenditure and process the day-to-day transactions under the approved budget. Enter data into PeopleSoft, liaises with the GLC Administration Unit and other UNHCR sections to facilitate payments and prepare periodic unit expenditure reports and any other ad-hoc reporting needed; compile statistics as required or directed.
  • Contribute input on GLC systems and procedure development.
  • Provide support to the assessment and analysis of learning needs, learning methodologies, development, delivery and evaluation of learning activities as appropriate.
  • Provide clerical support for the unit, searches office files and records relating to a variety of topics for information and references.  Selects information and records in specified formats for use by others in preparing reports, correspondence, technical papers, project or programme plans and general reference documents.
  • Maintain and updates Cluster databases by receiving, filing and recording of various kind of documents.
  • Make travel and hotel reservations, prepares travel authorization forms and assembles and dispatches. Information and training material required for the purpose of workshops and other learning activities.
  • Operate office equipment and is skilled in the use of the following software applications as required.
  • Assist in the preparation and submission of consultancy contracts and/or internship selection.  
  • Provide support, guidance and advice to the world-wide network of field based Learning Coordinators as appropriate.  
  • Perform any other duties as required.



  • Enter budget and expenditure data into PeopleSoft.
  • Run periodic expenditure reports.
  • Establish and maintain unit electronic and hardcopy filing system.





  • Completion of the Secondary Education with course work/training or its equivalent technical or commercial school in education, marketing and/or business administration or a related field. 
  • Minimum 5 years of relevant professional experience in progressively responsible functions preferably related to learning management and administration.
  • Proficiency in Word, Excel, PowerPoint and database management and learning management systems (Cornerstone or similar)
  • Proven ability to manage funds effectively and responsibly, to take initiative in signalling possible funding/cash flow problems, and to produce reports and updates. 
  • Fluency in English with good working knowledge of the local or another UN language.
  • Excellent English drafting skills.
  • Empowering and Building Trust.
  • Managing Resources.
  • Analytical Thinking.
  • Technological Awareness.
  • Planning and Organizing.







  • Experience with an Enterprise Resource Management system (such as PeopleSoft).
  • Experience in design, development, delivery and evaluation of learning activities.
  • Experience with distance learning and learning management software
  • Exposure to UNHCR specific learning/training activities
  • Facilitation skills
  • Experience with database applications
  • Familiarity with humanitarian operations, procedures and refugee issues.
  • Knowledge of another UN language.





External candidates must be legally present in Hungary at the time of application, recruitment and hire.



Submission of applications


If you wish to be considered for this vacancy, please submit your Personal History Form (P11) and its supplementary pages (if applicable), motivation letter and CV by e-mail with LAST name – Senior Staff Development Assistant (10024416) position” in the subject line to: by 29 May 2017.  


Shortlisted candidates may be required to sit for a test. Only shortlisted candidates will be notified. No late applications will be accepted.


UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, colour or ethnic and national origins, religion or belief, or sexual orientation.


UNHCR does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).





A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at:

Szent István Egyetem • Cím: 2100 Gödöllő, Páter Károly utca 1. Forrásközpont 115. Telefon: 06-28-522-058, Telefon: 06-28-522-000/2058. E-mail: •  Minden jog fenntartva